Crews are small, invite-only groups of friends doing their arcs together. Everyone agrees to these rules when they create or join a crew, together with the Terms of Use.
What isn’t allowed
These rules apply to crew names, first names, every chat message, reaction, cheer and nudge, and to how you use reports and blocks.
- Harassment or bullying, including going after someone for a missed day, their body or their weight, or getting others to gang up on someone.
- Hate: attacking people for their race, ethnicity, national origin, religion, caste, sexual orientation, sex, gender identity, disability or serious illness.
- Sexual content of any kind. Anything sexual involving a minor is reported to the authorities.
- Threats, or encouraging violence against anyone.
- Encouraging self-harm, disordered eating or dangerous challenges.
- Sharing someone’s personal information, like their address or phone number, without their permission.
- Spam: posting the same thing again and again, bulk or chain messages, or flooding the chat. Sending messages, cheers, nudges or reactions just to annoy someone counts too.
- Unwanted requests: asking crew members for money, gifts, payment details, passwords, sign-in codes, photos or personal information, or pushing them to follow or subscribe somewhere, move to another app or chat, or join something.
- Selling and promotion: advertising products, services, businesses or accounts, recruiting for a business, multi-level marketing or a pyramid scheme, or running giveaways. Chat has no links, but handles and web addresses written out count.
- Scams and impersonation: phishing, fake giveaways, pretending to be someone else, or pretending to be 90North or one of our moderators. We’ll never ask you for a password, a sign-in code or payment details.
- Misusing reports and blocks: false reports, or reporting someone again and again, or getting others to, just to get them removed.
- Getting around a block or a ban, for example with another account.
- Anything illegal.
Respect what people keep private
Your crew only ever sees counts, streaks and camps, never anyone’s rules, difficulty or misses. If someone talks about their rules in chat, that’s theirs to share, not yours to pass on.
Cheers are for encouragement. A nudge can only go to someone who hasn’t checked in today and isn’t resting, once a day, and never before noon in their time zone.
How to report or block
- To report a person, tap their name on the Crew tab and choose Report. To report a message, press and hold it.
- Pick the reason that fits. “Also block” is on by default.
- A reported message is hidden for you straight away.
- Blocking works both ways and takes effect at once: you disappear from each other’s crew views and neither of you sees the other’s messages. You can undo it in Settings, Blocked people.
If someone is in immediate danger, contact local emergency services first. Our moderators can’t send help.
What happens after a report
A real person reviews every report within 24 hours. Depending on what happened, and at our discretion, we may hide the message for everyone, limit what the person can do in crews, remove them from the crew, or suspend or ban their account, without warning. Serious or repeated breaks can lead straight to a ban. People who break the rules can be removed, and banned for good.
A removed person can’t rejoin with the old invite code. A ban stays with the Apple or Google account the person signed in with, so a new 90North account made with it starts banned. We may also ban other accounts made to get around a ban. We may report illegal content to the authorities.
Crew owners can also remove members themselves. Removing someone doesn’t touch their arc, and neither does a ban: it keeps going on their phone.
If you think we made the wrong call, write to support@90north.app.
How chat works
- Chat is text only: no photos, videos, voice messages, links or private messages. You can reply to a message, react to it with any emoji, and pin one message for the whole crew.
- Double tap a message to like it, or swipe it to the right to reply. With nothing typed, the send button sends a heart.
- Messages can be up to 500 characters, one every 2 seconds.
- Names and messages pass a word filter. A message that fails it stays in the box with “That can’t be sent. Keep it friendly.”
- Messages are deleted after 100 days, with their reactions. A reported message is kept until its report is closed.
- Moderators can only open a message someone reported, with the few messages before it, and every time they do is logged.